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Royal Handbag Studio

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Maintenance instructions

Wipe gently with a soft cloth. Avoid direct sunlight and vigorous pressure.

About Us

Royal Handbag Studio is a leather goods brand based in China.

Our design team is located in Shanghai, and our manufacturing facility is in Guangzhou.

We focus on handmade leather bags with modern and minimalist design.

With over 15 years of craftsmanship, we serve customers worldwide through our online store.

Contact Us

Email：sales@royalhandbag768.com

Jason Li

Address：No.18, Qixinggang Road, Baiyun District, Guangzhou, Guangdong Province

Return Policy

1. Return Eligibility

Customers may request a return within 14 days after receiving their order.

To initiate a return, please contact us at:

sales@royalhandbag768.com

Return requests submitted after 14 days may not be accepted.

Please include the following information in your email:

Subject: “Product Return”
Order number
Customer last name
Shipping address
Email address used for the order

2. Eligible Return Reasons

We accept returns under the following conditions:

The item arrives damaged or defective
The item is not delivered within the estimated maximum delivery time (up to 6 weeks in rare cases)
The item is significantly different from the product description

We carefully review each return request and reserve the right to approve or decline requests based on these conditions.

3. Non-Returnable Situations

The following situations are generally not eligible for refunds:

Customer input errors (e.g., incorrect shipping address or incorrect order details)
Packages marked as “delivered” by the carrier but not received due to unsafe or incorrect delivery location provided by the customer
Incorrect size selection or compatibility issues (please review product dimensions carefully before purchase)
Lost packages in transit (we will assist customers in contacting the carrier to resolve the issue)

4. Return Conditions

To qualify for a refund:

Items must be unused, unworn, and in original condition
Items must be returned with original packaging (if applicable)
Items that are damaged, used, or altered by the customer may not be eligible for refund

Return shipping costs are generally the responsibility of the customer, except in cases where the item is defective or incorrect.

5. Return Process

Step 1

Email us at sales@royalhandbag768.com with the subject “Return Request” and include your order number and reason for return.

Step 2

We will respond within 1 business day to confirm whether your return request is approved and provide return instructions if applicable.

Step 3

Once we receive and inspect the returned item, we will notify you of the result by email.

Step 4

If approved, refunds will be processed within 2–4 business days to your original payment method.

Please note that banks may take up to 10 business days to complete the refund transfer.

6. Shipping for Returns

We recommend using a tracked shipping method for all returns.

We are not responsible for return packages lost in transit without tracking information. However, we will assist customers in communicating with the shipping carrier when needed.

Shipping Policy

1.Processing Time

All orders are processed and shipped within 1–5 business days after the order is placed.

Please note that processing time may be slightly extended during peak seasons.

2.Delivery Time

We offer worldwide shipping. Estimated delivery times are as follows:

United States: 8–10 business days after dispatch

United Kingdom: 8–10 business days after dispatch

Europe: 8–10 business days after dispatch

Canada: 8–12 business days after dispatch

Australia & New Zealand: 10–15 business days after dispatch

Rest of the world: 10–20 business days after dispatch

Please note that delivery times are estimates and may vary depending on customs processing and local carriers.

3.Shipping Fees & Taxes

We offer free worldwide shipping on orders over $90 USD.

For orders under $90 USD, standard shipping fees will be calculated and displayed at checkout.

Most of our shipments are delivered without additional customs duties or import taxes. However, in rare cases, customs policies vary by country, and customers may be responsible for any applicable local charges.

4.Tracking Information

All orders include tracking numbers.

Tracking information may take up to 3–5 business days to become active, depending on the carrier system.

Once your order is shipped, you will receive a tracking email.

5.Shipping Delays & Exceptions

Once an order has been shipped, it is handled by third-party carriers, and we are unable to directly control transit times.

In rare cases—especially during peak seasons, holidays, or customs delays—delivery may take longer than expected, up to 6 weeks maximum.

If your order has not been delivered within this timeframe, you may be eligible for a full refund or reshipment, depending on the situation.

Privacy Policy

We respect your privacy and are committed to protecting your personal information.

1. Information We Collect

When you visit or place an order on https://royalhandbag768.com/, we may collect:

Name
Email address
Shipping address
Phone number
Payment information (processed securely by third-party providers)

2. How We Use Your Information

We use your information to:

Process and fulfill orders on https://royalhandbag768.com/
Provide customer support
Send order updates and tracking information
Improve our website experience

3. Data Protection

We do not sell, trade, or rent your personal information.

All payments are processed securely by trusted third-party payment providers such as PayPal.

4. Cookies

We use cookies to improve user experience and analyze traffic.

5. Contact Us

Email: sales@royalhandbag768.com

Website: https://royalhandbag768.com/

Terms & Conditions

Terms & Conditions

Welcome to https://royalhandbag768.com/.

By using this website, you agree to the following terms.

1. Website Use

You agree to use this website for lawful purposes only.

2. Orders

We reserve the right to refuse or cancel orders if fraud or suspicious activity is detected.

3. Shipping

Orders are processed within 1–3 business days.

Delivery time is 7–15 business days depending on destination.

4. Returns & Refunds

We accept returns within 30 days of delivery.

Items must be unused and in original condition.

5. Payments

All payments are processed securely via PayPal or supported credit/debit cards.

6. Contact

Email: sales@royalhandbag768.com

Website: https://royalhandbag768.com/

© 2026 Royal Handbag Studio, Powered by Shopify

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